Virtual Customer Support

Virtual Customer Support:

 

A customer support package is often a better alternative to recruiting an admin or finance team. As a qualified AAT accountant and having worked in offices for 35 years, I understand firsthand the added value of an administrative team working to your standards, allowing you to focus on growing your business.

 

Finance Support

  • Expense management
  • Bookkeeping
  • Invoicing
  • Credit control

 

Administration Support

  • Email management
  • Phone answering service:
  • Data entry services
  • Supplier management and research
  • Diary management
  • Travel planning
  • Event research

 

Marketing Support

  • Market research and lead generation
  • Lead generation and follow-up
  • CRM maintenance
  • Email marketing
  • Social media management (we may use a specialist provider)
  • Website content updates

 

To book a free 20-minute consultation.

How much will virtual customer support cost?

 

Evergreen Support packages are tailored to individual business needs.

 

  1. Seed package - A basic package is £149 per month for 8 hours of administration
  2. Sapling package - A growth package is £295 per month for 16 hours of administration
  3. Mature package – An established package is £575 per month for 32 hours of administration.



Why do you need virtual customer support?

 

There are three main reasons: flexibility, cost and expertise.

 

  1. Flexibility – You are in control and book time for when you require it, aligned to your business needs.
  2. Lower Cost – packages are considerably cheaper than recruitment. Recruitment, employer National Insurance contributions are all avoided.
  3. Expertise – The team have 55 years of combined experience in office work. Industries include healthcare, social care, retail, pharmaceuticals, and aerospace.